Accident Repair Centre

Had an accident and Feeling Stressed? Well why not let Paynes take the strain?...

With more than 30 million cars on the road, it's hardly surprising to hear that 10-12,000 accidents, from car park scrapes to roundabout bumps, happen every day. Paynes Accident Repair Centre carry out work for many major Insurance companies and are approved by some of the biggest names in the fleet management business.

Did you know... after an accident it’s your legal right to have your vehicle repaired anywhere of your choice, regardless of what your insurer may say.

All Insurers have an obligation governed by the FCA to ‘Treat customers fairly’, you do not need to use your insurance company's favoured establishment and you do not need two estimates.

Not Just Ford!

Even though we are attached to a Ford Dealership, our bodyshop is approved by the vast majority of Insurance Companies to carry out repairs on any make or model of vehicle - This includes Hybrid and Electric vehicles as well as Cars and Commercial Vehicles too!

Ford Accident Management

Making an insurance claim is never high on anyone's list of fun things to do, but Ford owners have expert help at hand. Ford Accident Management is a fully managed service for handling your claims, vehicle recovery, repair and courtesy car when you've had an accident. It's available to all Ford owners, and won't cost you a penny!

Just call our One Call number, 020 3564 4444 or Ford Accident Management directly on 0800 587 3673, or download the smartphone app to use in the event of an accident. Once we're involved, you can just sit back and let Ford do all the hard work for you. We'll fill in all the forms and make all the calls. We will make sure your car is repaired using Ford parts and even lend you a free courtesy car.

We're here to help and remove the stress. We will contact your insurance company or fleet operator on your behalf and follow the work through to completion.

Why choose Paynes Accident Repair Centre?

We have the experience, the knowledge and the essential expertise to provide the best possible care for your vehicle and fully meet your repair requirements.

With the advanced technology built into many vehicles nowadays, you can rest assured that our Accident Repair Centre have the correct equipment and specialised skills to carry out even the most complex of repairs

When an accident occurs, we can come to your assistance quickly, simply and above all economically, whether it's a question of cosmetic repair or serious accident damage. By observing Ford's strict repair guidelines, we will restore the safety of your vehicle and as a result help to maintain the value of your vehicle.

Your vehicle will be repaired by our Ford Approved Accident Repair Centre, using original Ford parts, meeting stringent original equipment specifications to ensure the right fit, finish and corrosion protection for your vehicle.
Quality Guaranteed

All accident repairs carried out by our Accident Repair Centre using original Ford parts come with a 3-year repair warranty.
Light Commercial Vehicle Repairs

As a Premier Van Repair Centre we have recognised that many small companies and independent Tradesmen can't operate without the use of their Vehicle. In order to help alleviate this problem we are pleased to be able to offer either a Transit Connect or Transit van from our own dedicated fleet of courtesy vehicles.


Courtesy Cars and Vans

Most Insurance companies stipulate that your courtesy vehicle must be a class "A" Hatchback; this vehicle is an ideal solution to your mobility needs, keeping you on the road whilst we repair your vehicle to the highest standards. We can provide you with a quality class "A" hatchback from our own large fleet of courtesy cars. We even have a DUAL CONTROL CAR available especially for local driving school customers - please call for more details.
24 Hour Accident Recovery

lf you've had an accident our 24 hour recovery service can help you get your vehicle off the road and in to the Accident Repair Centre as quickly as possible.

Our fast, reliable recovery service is available 24 hours a day, 365 days a year by calling one of the numbers below

Monday to Friday, 8am to 5.30pm and Saturdays 8am to 12.00 Please call our Accident Repair Centre on 01455 237711

If you need to arrange recovery outside of the above hours please call our recovery service directly on - 0870 4420 999

We will compile a fully itemised and priced estimate, providing you with an all-inclusive cost for the necessary repairs. We will also provide you with a printed copy for you to take away.

Protecting The Environment

Paynes Garages are an ecologically responsible company, trading for over one hundred years. During that time we have built a sound and sustainable policy toward minimising our waste, whilst striving to cut any emissions produced. All paint spraying is undertaken in spray booths that filter any paint by-products ensuring we do not contaminate the atmosphere.