A warm welcome to Paynes of Hinckley - Family owned Ford Main Dealer since 1907 If you would like to speak to us, please call us on 01455 237 777

Ford Service

As an official Ford partner, Paynes of Hinckley is able to offer the full suite of Ford Service benefits, which means we will always be by your side when you need us. To help you keep your car in the best condition possible we can provide the following help and support:

Free UK and European Roadside Assistance – This is available at home and wherever you travel in the UK, and it comes with every scheduled service. It even covers misfuelling and lost keys. We will also provide you with alternative transport or a replacement vehicle if needed.

Free FORD eCheck – This 30-point visual check will give you a complete picture of how your car is performing. It covers the wheels, bodywork, wiper blades, oil, brake, steering plus much more. We will also recommend repairs to you if we find any faults.

Ford Accident Management – Free to all drivers, we will help you with every aspect of accident management, including your insurance claim.

  • Comprehensive service and maintenance plans.
  • Use of quality Ford parts for added peace of mind.
  • Ford-trained technicians.
  • The latest diagnostic equipment and tools.

Whenever you require assistance from Ford all you need to do is ring the Ford One Call helpline number, 0203 564 4444, which is available 24 hours a day.

You can book your Ford in for a service at Paynes today by filling in the form at the bottom of this page. If you have any questions or want to find out more, don't hesitate to contact us. Give us a call or fill in the online enquiry form and a member of our friendly service team will get back to you as soon as they can.


Wherever you go in the UK and across Europe, free Roadside Assistance goes with you.

Every Ford Service now comes with free Ford Service Assistance*, valid from the date of service for 12 months, or until your next service is due, whichever comes first. If you do break down you’ll get:

  • Friendly, skilled roadside help in the UK and Europe
  • Assistance if you breakdown at home
  • Alternative transport, replacement vehicle or overnight accommodation if your car can’t be repaired on the spot
  • Recovery including caravans and trailers

Find out more about Ford UK and European Roadside Assistance

*Available with Ford Scheduled Service and Ford Motorcraft Services.

Terms & Conditions

Ford Roadside Assistance is only available with Ford Scheduled Services and Ford Motorcraft Services. Ford Roadside Assistance applies to all vehicles regardless of age or mileage, excludes fleet vehicles and is valid from the date of service for 12 months or until the next service is due, whichever comes first. Ford Roadside Assistance applies to the serviced vehicle only.


One easy number to access all of the Ford Services 24/7. Whatever you need, Ford One Call can connect you to all our services, including:
  • Ford Roadside Assistance
  • Ford Accident Management
  • Ford finance and insurance
  • Plus, Dealer locations, technical information and more

          Make sure you save this number: FORD One Call 0203 564 4444

          FORD eCHECK

          A free 30-point visual Health Check to give you a comprehensive picture of your car's health.

          FORD eCHECK provides a thorough visual inspection of your car, including its wheels and tyres, bodywork, wiper blades, oil and filter, brakes and hubs, steering and suspension, so you know if anything needs attention:

          • Free 30-point visual inspection by Ford trained technicians
          • Detailed electronic report provides explanation of any findings
          • Simple red, amber, green traffic light system shows any recommended repairs or replacements. Red items need urgent attention. Amber items need to be watched closely, but could save you time and money if they are dealt with before they deteriorate further. Green items are all clear
          • Receive a competitive estimate upfront for any work needed, including the use of quality Ford parts where necessary.


                  Had an accident? Sit back, relax and let Ford Accident Management do the hard work for you. One call to us and we’ll handle the entire insurance claim process for you. Our service is free to all Ford owners.

                  Making an insurance claim can be frustrating, so let our experts manage the entire process for you. Just contact One Call on 0203 564 4444 and we will:

                  • Arrange to recover your vehicle
                  • Complete your claim form and liaise with your insurance company
                  • Ensure your vehicle is repaired at a Ford Accident Repair Centre
                  • Provide you with a free courtesy car during the repair
                  • Genuine Ford parts will be fitted by our Ford trained technicians, and your vehicle will be repaired to pre-accident condition