Skip to main content

Had an accident and Feeling Stressed? Well why not let Paynes take the strain?...

With more than 30 million cars on the road, it's hardly surprising to hear that 10-12,000 accidents, from car park scrapes to roundabout bumps, happen every day. Paynes Accident Repair Centre carry out work for many major Insurance companies and are approved by some of the biggest names in the fleet management business.

Find out more

BS 10125 Accredited Accident Repair Centre

Here at Paynes of Hinckley, we are proud of the fact that our bodyshop is BS10125 accredited.

Recognised by automotive manufacturers and most major insurance companies, the BS10125 Standard is a sign of a forward thinking accident repair centre that is committed to carrying out work to the highest of standards.

Having such certification ensures that we

  • Follow the correct repair procedures
  • Have fully trained and competent staff using the correct and calibrated tools and machinery
  • Use parts of the correct quality which are suitable for a safe repair
  • Use materials of suitable quality
  • Ensure that quality control procedures are adhered to
CARSQA and UKAS Product Certification logos representing vehicle body repair quality standards and accreditation.

Did you know...

After an accident it’s your legal right to have your vehicle repaired anywhere of your choice, regardless of what your insurer may say.
All Insurers have an obligation governed by the FCA to ‘Treat customers fairly’, you do not need to use your insurance company's favoured establishment and you do not need two estimates.

Not Just Ford!

Even though we are attached to a Ford Dealership, our bodyshop is approved by the vast majority of Insurance Companies to carry out repairs on any make or model of vehicle - This includes Hybrid and Electric vehicles as well as Cars and Commercial Vehicles too!

Ford Accident Management

Making an insurance claim is never high on anyone's list of fun things to do, but Ford owners have expert help at hand. Ford Accident Management is a fully managed service for handling your claims, vehicle recovery, repair and courtesy car when you've had an accident. It's available to all Ford owners, and won't cost you a penny!

Just call our One Call number, 020 3564 4444 or Ford Accident Management directly on 0800 587 3673, or download the smartphone app to use in the event of an accident. Once we're involved, you can just sit back and let Ford do all the hard work for you. We'll fill in all the forms and make all the calls. We will make sure your car is repaired using Ford parts and even lend you a free courtesy car.

We're here to help and remove the stress. We will contact your insurance company or fleet operator on your behalf and follow the work through to completion.

Why choose Paynes Accident Repair Centre?

We have the experience, the knowledge and the essential expertise to provide the best possible care for your vehicle and fully meet your repair requirements.

With the advanced technology built into many vehicles nowadays, you can rest assured that our Accident Repair Centre have the correct equipment and specialised skills to carry out even the most complex of repairs

When an accident occurs, we can come to your assistance quickly, simply and above all economically, whether it's a question of cosmetic repair or serious accident damage. By observing Ford's strict repair guidelines, we will restore the safety of your vehicle and as a result help to maintain the value of your vehicle.

Quality Guaranteed

All accident repairs carried out by our Accident Repair Centre using original Ford parts come with a 3-year repair warranty.

Light Commercial Repairs

As a Premier Van Repair Centre we have recognised that many small companies and independent Tradesmen can't operate without the use of their Vehicle. In order to help alleviate this problem we are pleased to be able to offer either a Transit Connect or Transit van from our own dedicated fleet of courtesy vehicles.

Original Parts

Your vehicle will be repaired by our Ford Approved Accident Repair Centre, using original Ford parts, meeting stringent original equipment specifications to ensure the right fit, finish and corrosion protection for your vehicle.

Courtesy Cars and Vans

WERE HERE TO HELP YOU KEEP YOUR BUSINESS ON THE MOVE!

Most Insurance companies stipulate that your courtesy vehicle must be a class "A" Hatchback; this vehicle is an ideal solution to your mobility needs, keeping you on the road whilst we repair your vehicle to the highest standards. We can provide you with a quality class "A" hatchback from our own large fleet of courtesy cars. We even have a DUAL CONTROL CAR available especially for local driving school customers - please call for more details.

Selection of used Ford vehicles parked at a dealership forecourt, including hatchbacks and vans.

Here to Help

If you have had an accident and are unsure of the best way to proceed then please don't hesitate to contact us on 01455 237 777 Or alternatively you can contact us by completing the form and we will get back to you as soon as possible.

Contact Us
© 2026 Paynes Garages
Financial Conduct Authority

Paynes Garages Ltd. is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Paynes Garages Ltd. to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.

We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.

Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.